Quality Plus Claims Public Adjusters (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, protect, and disclose your information when you interact with our website Quality Plus Claims Public Adjusters and our public adjusting, claim support, inspection coordination, and related services.

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Information We Collect

Personal Information: Name, property address, email address, phone number, insurance claim details, and other information you provide when requesting an inspection, consultation, or contacting us.

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Claim-Related Information: Property damage details, insurance carrier information, policy details, claim documentation, photos, and claim-related communications necessary to assist with our services.

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Transactional Data: Service inquiries, consultation requests, communication history, agreements, and customer support records.

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Usage Data: IP address, browser type, device information, website activity, and interactions with forms or communication tools.

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Third-Party Data: Information received through CRM systems, call tracking tools, communication platforms, or other authorized service providers.

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How We Use Your Information

We use your information to:

• Provide and improve our website and services

• Respond to inspection requests and inquiries

• Coordinate appointments and claim-related communications

• Provide customer support

• Send claim updates and service notifications

• Improve website performance and user experience

• Comply with legal and regulatory obligations

• Send marketing communications where permitted by law or with consent

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SMS/Text Messaging Policy

• No Sharing of SMS Data: We do not sell or share your mobile information with third parties or affiliates for marketing or promotional purposes.

• Opt-In Disclosure: By selecting SMS as your preferred communication method or providing your phone number, you consent to receive text messages related to inspections, appointments, claim updates, and customer care communications.

• Opt-Out Instructions: You may opt out at any time by replying STOP.

• Help Instructions: Reply HELP for assistance.

• Rates: Message and data rates may apply. Message frequency may vary.

• Consent: Consent is not a condition of purchase or service.

 

Data Sharing & Disclosure

We do not sell your personal information.

We may share information only with:

• Trusted employees, contractors, or service providers necessary to operate our business

• Technology providers such as CRM, scheduling, communication, or website service platforms

• Regulatory agencies or legal authorities when required by law

• Third parties involved in a business transfer, merger, or acquisition

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Cookies & Tracking Technologies

Our website may use cookies, analytics tools, tracking pixels, and similar technologies to improve website performance, analyze traffic, and enhance your browsing experience.

You may manage cookie preferences through your browser settings.

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Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no internet transmission or storage method is completely secure.

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Data Retention

We retain information for as long as necessary to provide services, maintain records, comply with legal obligations, or resolve disputes.

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Your Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information, or opt out of certain communications.

To make a request, contact us using the information below.

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Children’s Privacy

Our services are not directed to children under 18, and we do not knowingly collect personal information from minors.

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Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

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Contact Us

Quality Plus Claims Public Adjusters

 Direct inquiries to:
admin@qpclaims.com  or 813-297-6281